Microsoft introduced earlier this month the Surface Book. This hybrid PC received very positive reviews from all over the world and all the technological quarters, despite the competition, in particular Apple, have just said never throw an outfit like this.
The equipment is very powerful, has a very attractive design but the forums are now being flooded with complaints as the Microsoft Surface Book has given several problems.
According to reports that Forbes has been tracking, users of the new Microsoft Surface have faced problems of various kinds.
These are some of the most common problems that are being reported:
- Monitors UltraWide, such as Dell 34 "can not be used with the dock. The troublesome symptom is felt with a black screen at intervals of about 2 minutes, for at least 10 seconds;
- When connected to the dock, you can not start the Surface, so must start it off the dock and only then connect it to the dock;
- When browsing Web pages Hue color (Hue) undergoes changes, whether in the Surface Pro monitor or external;
- Video playback in MPEG format has intermittent failures when connected to the dock, with a decoding error or video player simply closes. After the failure cover 2 or 3 times, it is no longer possible to resume play;
- When browsing a Web page with lots of animations and movements leads to a black screen, returning to normal only when removing or replacing the dock;
- By choosing the option to withdraw from the dock, there is the indication to close the SearchUI, but this service or application is not running or is identifiable. To resolve to restart;
- After prolonged use is, in some cases, to restart because the system makes a mistake Run32DLL
They have also been placed on YouTube some videos that show problems temperature of the colors that the new Surface features.
As can be seen in the video above, when passing the screen tint to pages changes. There are still other complaints referring appear greenish in the Book of the screen. In addition to these problems, there are problems with the battery. By some accounts, the Standby machine drains the battery quickly, which is not at all a normal situation. Driver issues and problems of the Book structure are other problems reported in the forums.
It's no secret that when a brand launches a new product, as a rule only in the second generation is that stability is achieved because they are usually corrected problems found in the first generation, we see this case in Apple products, for example. Microsoft, however it can not give this luxury, because already has plenty of experience with the Surfaces. A product with the price Book is not even admissible that have Fault "beginners":
Honestly did not expect this for an investment of $ 2,500, including the dock. I have the GPU i7 model with 256GB storage
Ericspt said one of the active participants in the Microsoft forum for Surface
Another common problem seems to be confusion about what type of CPU that exists within the book.Microsoft officially claims that it is an Intel i5 and i7 sixth generation, but details on whether it is a Dual or Quad Core remain scarce.
The tests seem to confirm that there is some correspondence in some areas, the results of the discrete CPU Macbook Pro 13 ". Criticism here also are heard as the voices say to investment, Surface Book should have come with a Quad Core i7, that's what would justify the large investment.
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